Service with a smile

I love Dockerills; it's a proper shop staffed with friendly, knowledgeable people who take a pride in their work. When you ask for an item, they don't do the classic "it's over there" and wave their hand in the general direction of said thing. They actually come out from behind their counter and go fetch it for you. Pretty impressive in this day and age, particularly when you only want a 75p packet of 3amp fuses.


I always thought that was the correct thing to do.......I take customers to or fetch the item customers want in the shop I work in. You certainly see those customers again!
A little bit of politeness doesn't cost anything!
Julie xxxxxx

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